Avoid cross contamination. Raw meat, poultry, seafood, and eggs are often sources of dangerous bacteria, such as salmonella and other...

I do not like paying bills. Who really does? For me, it’s not just the fact that I’m spending all my money. It’s also organizing all the...

Do you know what that is? If you don’t, you wouldn’t be alone!  Even my family isn’t really sure what I do at work every day!  I think...

Part of working a later shift allows us to better service some of our agents and customers out west. We are able to help them file claims...

Volunteer: I always feel so great when I have volunteered my time or money to a charity. If you don’t have money to donate, donate your...

Could you imagine if every day we treated others as if it were their birthday? Regardless if it’s a customer at work or just a friend or...

Watch our video to learn more about the benefits of working with an independent insurance agent. Over the last 10-plus years, there has...

It’s not likely you’ve ever gone out shopping and thought, “Well I had better use my best customer service skills today while buying...

You see, my dad and I were the best anglers around, or so he always let me believe. For years we took on the lakes in the tri-state area...

Truth is, you’re likely going to experience both of these characters in the workplace. So what can you do to keep the balance and...

As I took a moment to reflect on this quote, I realized it can apply to many aspects of my life: work, personal, and spiritual. It...

Gather as much information as you can at the scene. Take photographs of the damaged vehicle. Snap a shot of the scenery if it’s safe to...

Like so many others, I’ve set a resolution for my personal life: to be healthier this year. I’ve also made it my professional resolution...

If you’re anything like me, you’re probably wishing for a few more hours in each day. Since it’s impossible to create more time, I have...

Have no fear, here are three common Halloween nightmares consumers may want to look out for: Sugar overload. Parents can probably...

Customer service can leave a memorable impression even long after the moment has passed. Have you ever been blown away by top-notch...

“So, you live in Nashville. What do you do?” “Well, I am in insurance.” “Oh cool, what kind of insurance do you sell?” Nine times out of...

Thinking about this topic takes me back to my recent experience as a customer. I was moving: new city, new house, new job. In the chaos...

As an active consumer, I am glad that most of my favorite companies have well maintained websites I can use to access a lot of...

However, we’ve also all had those moments when someone’s communication skills really “wowed” us! A coworker recently told me about a...