At Central, our top priority is maintaining positive relationships with our agents, policyholders, and employees. Every move we make is...

While much of risk management for condominium associations boils down to common sense – ensure exterior surfaces and vegetation are...

“Relationships! We all got ‘em. We all want ‘em. What do we do with ‘em?” That is a line from “Fruitcakes,” a song by my favorite...

COVID-19 has forced people from their workplaces and schools. Working from home and homeschooling means that millions of Americans are...

So COVID-19 has turned you into a remote worker. Maybe you’ve always wanted to work at home. Or maybe you miss your coworkers. It’s an...

The Covid-19 pandemic, also known as the novel coronavirus, has affected daily life in unprecedented ways. Because of home-work and...

“Culture is Everything.” It’s a phrase I first heard from Mr. Bill Purmort, current President of Central Insurance Companies, and I think...

I’ve been working in the insurance industry for 18 years now. Currently, I hold a position as a Personal Lines Underwriter with Central...

We all know that customer service is a simple thing that makes a big difference. Many companies profess to have “Great Customer Service”...

I graduated from a four-year university with a degree in communications with no clear path in mind. All I knew was I needed to find a...

A day in the life of a loss control consultant is the closest thing in the insurance industry to being a rock star. People love to see my...

For starters, since I work in an agency setting, let’s review a couple of typical positions in an agency: Agent/producer: these are the...

Shortly after finishing my undergraduate studies, my husband and I moved back to my hometown where I was working as a server at a local...

Now, having worked as a customer service representative for almost two years, my perspective has completely changed. I realize that what...

I started my insurance career working in the claims department where every day I had the chance to provide peace of mind and comfort to...

While being able to access a quote online is a convenient and viable option for the consumer, there is a very dangerous reality that the...

If you are familiar with the sitcom “The Office,” you know all about Michael Scott. If not, I highly recommend blocking off a couple of...

Being the caretaker of a young digital native can be anxiety-inducing, but banning kids from using digital devices is impractical and may...

A 2017 study of 1,500 middle and high school students by The Social Institute revealed that 62 percent of the kids surveyed used...

Most insurance policies have the same basic layout: Insuring Agreement (what we’ve agreed to cover), Definitions (defining certain words...