New Exposures Did you add locations during the year? Did you add buildings to your current location? Any new vehicles or drivers? New...

View our video for more Holiday Safety Tips. It may be lucky in gambling but it seems seven isn’t such a lucky number when it comes to...

Your claim representative’s day can be a long one.  We have two groups in my office – one group prefers to come in early and get a head...

Create a daily plan. Plan you day in the morning or even the night before, leaving a little wiggle room for those unexpected items that...

When you were in school do you remember learning about iconic inventors like Alexander Graham Bell and Thomas Edison?  Although difficult...

There are many different types of fireplaces – electric, gas, wood burning – but I’d like to talk about the wood burning type of...

Business owners should partner with their independent agent to routinely analyze their claims with an emphasis on frequency.  There is an...

Watch our video to learn how to start the claims process after a storm or fire loss. The recent severe weather in the Midwest is a...

I am also one of those people who only shops with plastic. I hardly ever have cash on me, and amid the craziness of the day, it can be...

“Neighbor has hail damage.” “A roofer came to the door and said there was serious damage in the neighborhood.” “My son-in-law saw a...

Listen. The most important skill a customer service representative can develop listening.  Most customers do not want to listen, they...

Some of the businesses that could be rolling into your neighborhood soon with highly specialized vehicles include: Pet groomers Day spas...

Wow, talk about a Halloween scare! I still have an XP machine at home and, before you start laughing, I found I’m not alone.  According...

What’s a health score, you ask? Local public health departments regularly inspect restaurants to make sure they are in compliance and...

How potentially harmful is the product?  If only a component part, what is the ultimate product?  Parts used in aircraft and medical...

I grew up in a small town on a small farm where my dad owned about 20 acres of woods.  I can remember people, many of whom we did not...

That’s when Martha the super-cautious individual and Martha the experienced, common-sense claim professional are at odds.  I don’t...

Home security system. A home security system is obviously a good idea, but there are so many options to choose from, which do you pick? ...

As this business segment continues to grow, so will the need for the insurance industry to adapt and offer these modern entrepreneurs...

Your first step in winterizing should be to make a checklist of all tasks that need to be completed. Check the owner’s manual of your...