There have been several studies on how gaming can affect people in the workplace. Video games can actually have a positive influence on...

ISO, or Insurance Services Office, provides insurance carriers with information, products, and services that assist us in determining...

I recently attended a Small Business Expo that included a panel of local experts. Even after working in insurance for 14 years, it still...

Right off the bat, Santa’s house and workshop are located in a protection class 10.  In general terms, this means there would be no...

When she entered the conference room, heated discussions were already underway. As she sat down, Frank, the CEO, turned to her. “Amanda,...

I was asked to speak to a local auditors’ association chapter about cyber crime. The focus of my presentation was how a business could be...

So what is an actuary? The Society of Actuaries (yes, there is such a thing) attempts to clarify by telling us, “An actuary is a business...

The insurance industry is no stranger to bar and tavern exposures, but insuring bar and tavern accounts can be uniquely challenging due...

Customer service can leave a memorable impression even long after the moment has passed. Have you ever been blown away by top-notch...

Just as we know fishing lines don’t go straight up into the air, we know it is not possible for two things to be in the same place at the...

“So, you live in Nashville. What do you do?” “Well, I am in insurance.” “Oh cool, what kind of insurance do you sell?” Nine times out of...

Thinking about this topic takes me back to my recent experience as a customer. I was moving: new city, new house, new job. In the chaos...

Barbara Pachter, author of The Power of Positive Confrontation: The Skills You Need to Know to Handle Conflicts at Work, at Home, and In...

Think back to when you first looked for insurance coverage. You went to your agent and they found you a commercial insurance policy. With...

How to Get It If you are currently running Windows 7 Service Pack 1 or 8.1, and have installed the March update, take a look at the...

You may not realize it, but there are some pretty good alternatives out there, and Google provides some of the biggest competition with...

Although, I would love to share my experiences during this time period, I think you can figure it out, especially if you’ve ever had a...

If you are part of the management of your company, you should have an understanding of the level of risk tolerance that your company is...

Prevent a data breach before it happens with these steps. When the storm sirens sounded last year, I scooped up my 4-year-old grandson...

Most insurance customers are concerned about insuring their buildings, homes, personal property, and cars.  We see the most obvious...