Now, ask any insurance agent or account manager what is the most frustrating part of their day. Most will say “certificates of...

There are two options to determine the appropriate coverage amount for your property: Replacement Cost valuation provides coverage for...

Know your body. Certain health conditions can sneak up with physical activity so before you start an exercise regime, visit your doctor...

Are you familiar with how your personal information can be used by criminals? Many people immediately think of fraudulent credit card...

Why choose a career in insurance? Stability. No matter what phase of the business cycle we’re in or how the economy is doing, insurance...

DON’T be rude – DO treat the customer with respect: The quickest way to make an already angry customer more upset is by treating them...

For consumers… Try “dipping” your chip first. Using the chip is more secure than using the magnetic stripe, so try that first. The...

Handling Most battery fires occur when the outer casing is punctured. This is because of the battery’s design. Batteries are designed to...

Safe Operation Tips As with any aircraft or machine, it is only as good as the operator behind it. Be aware of any restricted areas such...

The exclusion for business activities is something you will find in all homeowner policies, so it’s very important for anyone who...

I also like the idea of being able to download a toy (e.g. a wind-up car), print the parts in whatever color I want, and put them...

Websites. If a company does not have a great website, it immediately concerns me. As a young Millennial, I prefer to do as much as I can...

If not, there are lots of great articles out there about it. In brief, context switching occurs when you are interrupted or otherwise...

Holidays also evoke a sense of celebration…and drink specials at your favorite bar or restaurant. Whether it’s the champagne of New...

This phrase and its variations can strike fear into a person’s heart in ways that few others can. Is someone reading your e-mails? Do...

Avoid cross contamination. Raw meat, poultry, seafood, and eggs are often sources of dangerous bacteria, such as salmonella and other...

Would you hire an attorney based solely upon who has the cheapest hourly rates? Would you hire a financial planner or investment advisor...

I entered the industry as a claims adjuster handling simple auto claims and worked my way up to handling more complex claims involving...

Part of working a later shift allows us to better service some of our agents and customers out west. We are able to help them file claims...

An organization-wide disaster plan approved by top management and the board of directors. A key management person designated as the plan...